Carson Custom Homes

Privacy Policy

Effective Date: 1/1/2025
Carson Custom Homes Remodeling & Home Building

Serving San Antonio, Boerne, Bandera, Schertz, Texas and Hill Country areas of South Texas.

1. Introduction

At Carson Custom Homes, Remodeling & Home Building (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our advertisements, or use our services.

2. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, phone number, email address, mailing address, and project details.

  • Project Information: Details about your remodeling or home-building needs, preferences, and budget.

  • Payment Information: If applicable, for transactions related to our services (processed securely through third-party providers).

  • Website Usage Data: IP address, browser type, pages visited, and interactions with our website or ads.

  • Communication Data: Information you provide when contacting us through forms, calls, or emails.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to inquiries and provide free estimates.

  • To schedule consultations and deliver requested services.

  • To send project updates, promotions, and relevant service information.

  • To improve our website, ads, and customer experience.

  • To comply with legal and regulatory obligations.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • With trusted service providers (e.g., payment processors, marketing platforms) that assist in running our business.

  • With third-party advertising services (e.g., Facebook, Google Ads) to optimize our marketing efforts.

  • If required by law enforcement, legal processes, or government authorities.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no online data transmission is 100% secure, so we encourage you to take precautions when sharing information online.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails or SMS communications at any time.

  • Request a copy of the data we hold about you.

To exercise these rights, contact us at [email protected]

7. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to improve your experience, analyze traffic, and run targeted ads. You can disable cookies in your browser settings if you prefer.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📍 Carson’s Remodeling & Home Building
📞 210-625-3876
📧 [email protected]
🌐 carsoncustomhomes.com